Picko

Support

Need help with Picko? Find quick answers below, or contact us by email.

Email support
Frequently asked questions

How do I use Picko?

Choose Coin Flip, Dice, Cards, or Lucky Wheel on the home screen. Swipe to toss the coin or die, tap a card after the shuffle, or flick the wheel. For the wheel, enter a number from 1 to 60 first. You can keep your options in mind; there is no need to type them into the app.

How do I restore Remove Ads Forever?

On the home screen, tap Remove Ads Forever, then Restore Purchases. Use the Apple Account that made the original purchase. If the purchase is verified, the banner and interstitial ads disappear.

What if an ad or purchase does not load?

Check your internet connection and try again later. If the problem continues, email us with your iPhone model, iOS version, and a description of what happened. Please do not send passwords or payment card details.

简体中文

Picko 技术支持

在首页选择抛硬币、掷骰子、抽扑克牌或幸运转盘。上滑抛硬币、滑动掷骰子、洗牌后点击选牌,或用手指拨动转盘。转盘需先输入 1~60 的数字;无需填写问题或选项。

恢复去广告购买:在首页点击“永久去广告”,再点击“恢复购买”。请使用原先购买时的 Apple 账户。

如果广告或购买未加载,请检查网络后重试。仍有问题时,请发送邮件并说明 iPhone 型号、iOS 版本和遇到的情况。请勿发送密码或银行卡信息。

联系邮箱:haven.he@gmail.com